Shipping policy
Last Updated: [07/05/2026]
Welcome to Luvora
Thank you for shopping with us. We are committed to delivering your order safely and efficiently. Please read our shipping policy below for important information regarding processing, delivery times, and shipping updates.
Order Processing Time
All orders are processed within 1–3 business days after payment is confirmed.
During busy periods, holidays, or promotional events, processing may take slightly longer. If there is a delay, we will notify you as soon as possible.
Estimated Delivery Time
After your order has been processed and shipped, estimated delivery times are:
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8–15 business days
Please note that delivery times are estimates and may vary due to customs processing, local courier delays, weather conditions, or high shipping demand.
Shipping Confirmation & Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number and tracking details.
Please allow 2–5 business days for tracking updates to appear in the courier’s system.
Packaging
At Luvora, every order is packed with care to ensure safe delivery and product protection throughout transit.
Your order will arrive in good quality, secure courier packaging designed to keep your items safe during shipping.
Split Shipments
If your order contains multiple items, they may occasionally arrive in separate packages depending on shipping logistics and warehouse processing.
If this happens, there is no need to worry — all packages associated with your order are on their way.
Customs, Duties & Taxes
International customers may be responsible for customs duties, import taxes, or additional local charges depending on their country’s regulations.
These charges are determined by your local customs authority and are the responsibility of the customer.
Incorrect Shipping Information
Please make sure your shipping address is entered correctly at checkout.
Luvora is not responsible for delays or delivery issues caused by incorrect or incomplete address information submitted by the customer.
Lost / Delayed Packages
If your package is significantly delayed or appears lost in transit, please contact us and we will assist you as quickly as possible.
Contact Us
For any shipping questions or order assistance, please contact our support team:
Email: [luvorashop093@gmail.com]
Store: Luvora
Thank you for choosing Luvora —
Small gifts. Beautiful memories.